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Privacy Policy

This privacy policy establishes the way in which BERGNER EUROPE, S.L., (hereafter, BERGNER EUROPE) processes and protects the personal data provided through the website (hereafter also called “website").

At BERGNER EUROPE we take our users’ privacy seriously and, for that reason, we apply the General Data Protection Regulation (GDPR) (EU) 2016/679.

Read this Privacy Policy carefully to understand the processing that BERGNER EUROPE undertakes regarding personal data.

1. Name and address of the Data Controller

The Data Controller that will collect and process your data is:

  • CIF (Tax ID number): B-50.741.925
  • Registered Office:  Carretera del Aeropuerto Kilómetro 4, Edificio San Lamberto, Planta 3, 50011, Zaragoza, SPAIN.
  • Registry data: company registered in the Mercantile Registry of Zaragoza- Volume 2,153, Folio 22, Sheet Z-21610.
  • Tel/Fax: +34 976108538
  • Email:

2. Personal information collected

While using the website, you have the option of contacting BERGNER EUROPE via the email address and the forms located, as applicable, on the website.

The personal data that we process will be the data that you provide through the aforementioned email.

3. Purpose of the processing

Personal data will be processed for the following purposes:

  1. To correctly identify users;
  2. To provide information requested by users;
  3. To study and understand the needs of users to improve their experience on the website;
  4. To perform basic administrative functions;
  5. If the user so requests, the personal data will be used to send commercial of communications by electronic means related to BERGNER EUROPE products and services. In each commercial communication the user receives, they will be informed of the procedures in place so they can freely oppose the processing of their data for commercial purposes. Consent for the receipt of commercial information can always be withdrawn, without retroactive effect, in accordance with the provisions of article 22.2 of the LSSI.

BERGNER EUROPE will not use the personal data for profiling and will not make any automated decisions based on it.

4. Storage of data

The data provided will be retained while the user does not request its removal. Notwithstanding the above, the data will be kept in accordance with the legally established time periods for legal, tax and accounting purposes, taking the date of request for the deletion of the data by the individual as the reference date.

5. Why is MASTERPRO entitled to process your data?

MASTERPRO's legitimacy basis for the treatment of User data through this Website is the consent of the Users to the treatment of their personal data, as well as the execution of a contract in which the interested party is a party or the application at his request of pre-contractual measures.

In this sense, MASTERPRO treats the personal data of Users in order to allow the commercial relationship requested by the user, for the remission of commercial communications and/or Newsletters and to attend to requests for information, complaints, suggestions or any matter. that the User wishes to send through the contact form of the Website, which are related to the provision of the services offered by MASTERPRO.

By accepting this Privacy Policy and checking the corresponding boxes, the User consents to said treatment.

MASTERPRO takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of this data (the "General Data Protection Regulation" or "Data Protection Regulation or GDPR").

This Privacy Policy regulates the access and use of the service that MASTERPRO makes available to the User interested in the services and content hosted on the Website.

Regarding this point, the User may withdraw their consent at any time by sending a message to the following email address:, without affecting the legality of the treatment based on prior consent. upon his withdrawal.

6. Recipients

The personal data belonging to users may be disclosed to certain service providers. BERGNER EUROPE makes every effort to check that all of its suppliers apply the principles of GDPR and that these suppliers only process data for specific purposes in accordance with BERGNER EUROPE'S instructions.  

BERGNER EUROPE will not transfer users’ data to third parties, or make international transfers of that data. 

Additionally, we inform you that BERGNER EUROPE may transfer the personal data to Administrations, Courts and other authorities that request it, in accordance with the Law. 

7. Rights of the Interested Party

The user, in their capacity as interested party, may exercise the following rights:

  1. Right to request access to their personal information. Any individual has the right to obtain confirmation about whether BERGNER EUROPE is processing personal data concerning them, or not. Interested parties have the right to access their personal data.
  2. Right to request the rectification of their data: This means, to obtain from the Data Controller the rectification of the inaccurate personal data concerning them without undue delay.
  3. Right to request the deletion of their data (right to be forgotten): In other words, the right to obtain from the Data Controller, without undue delay, the deletion of the personal details concerning them when any of the following circumstances apply:
    • When the personal data is no longer required for the purposes for which it was collected or processed in another way.
    • When the individual withdraws the consent that the processing is based on in accordance with the provisions of  article 6 (1) (a) of the GDPR, or in article 9 (2) (a) of the GDPR, and this is not subject to any other legal basis.
    • When the individual opposes the processing and no other legitimate reasons for the processing prevail, in accordance with the provisions of articles 21 (1) and 21 (2) of the GDPR.
    • When the data has been processed unlawfully.
    • When the personal data must be deleted to comply with a legal obligation provided for in the Law of the Union or of the Member States that apply to the data controller.
    • When the personal data has been obtained in relation to the offer of information society services as provided for in Article 8 (1) of the GDPR.
  4. Right to request the limitation of its processing: you will have the right to obtain from the data controller the limitation of the processing of the data which is covered by law and is:
    • When the interested party contests the accuracy of the personal data, for a period enabling the data controller to verify the accuracy of that data.
    • When the processing is unlawful and the interested party opposes the deletion of the personal data and requests the limitation of its use instead.
    • When the data controller no longer needs the personal data for processing purposes, but the interested party needs them for the formulation, exercise or defence of claims.
    • When the interested party has opposed the processing by exercising their right to opposition in accordance with the provisions of article 21 (1) GDPR, while checks are performed to find out whether the legitimate reasons of the data controller prevail over those of the interested party. 
  5. Right to the portability of the data: In certain circumstances, the interested party will have the right to receive the personal data concerning them that they have provided to a data controller, in a commonly used and machine readable structured format, and to transfer it to another data controller without the data controller the data was provided to being able to prevent it.
  6. Right to oppose the processing: the interested party’s right to oppose, at any time, for reasons related to their particular situation, the personal data that concerns them being subject to processing. 
  7. Right to withdraw consent given: the interested party has the right to withdraw their consent for the processing of their personal data at any time.

These rights can be exercised by writing to the Data Controller at the following address:

  • Address: Carretera del Aeropuerto Kilómetro 4, Edificio San Lamberto, Planta 3, 50011, Zaragoza, SPAIN.
  • E-mail:

For the effective exercise of their rights, the interested party should, along with their request, attach a photocopy of their corresponding document to prove their identity (NIF, DNI, etc.).

Finally, we inform you that you have the right to bring the matter to the Spanish Data Protection Agency to file a claim, if you believe any of your rights have been breached. You will find the contact details for the aforementioned agency via the link below.

8. Security

The personal data collected through this Website is stored on databases for which BERGNER EUROPE is responsible, assuming all of the measures of a technical, organisational and security nature to guarantee the confidentiality, integrity and quality of the information contained in them in accordance with the provisions of the GDPR. 

9. Links

The website may include hyperlinks to other websites that are not operated or controlled by BERGNER EUROPE. For that reason, BERGNER EUROPE does not guarantee, or accept any liability for the content of these websites or their privacy practices.

Before providing your personal information to these external websites, please bear in mind that their privacy practices may differ from ours.

10. Cookies

The website uses cookies. You have the option of preventing cookies from being generated by selecting the relevant option on your browser.

For more information, you can see our cookies policy.

11. Changes to the Privacy Policy

BERGNER EUROPE reserves the right to change this Privacy Policy, in accordance with its own criteria, caused by a change in legislation, case law or doctrine by the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

We will inform you of these changes through the publication of the updated Privacy Policy on the Website itself, as well as through the corresponding alert that will be located on the homepage.